Posts

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It's not about you...

If you’ve been around leadership development, you’ve probably heard a phrase that goes something like this “you must know yourself before you can lead.” And I'm guessing you’ve worked hard to understand who you are as a person and…
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The one thing people really want from you when you talk

Picture this: you're at work and trying to explain to Steve (a co-worker) how a new software program works. You think you're giving directions that are clear, however, Steve is getting fidgety. Then he turns red in the face and then gets…
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Your Details Are Wasting Dollars. How to avoid getting yourself and your listeners lost when you talk.

“I want to make sure I hit every detail, you know, so they know that I know what I’m talking about." “I like to know all the details, so I want them to know all the details.” “But what if I miss something?” Sound familiar? Is…
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The Easiest Way to Avoid a Technology Disaster When You Present.

You have the BEST EVER (insert techy thing here) for your presentation. Perhaps it's a...GIF riddled powerpoint with fancy transitions, musical segway, dancing cat video, 3-D display of "fancy new" product... maybe even a robot. There's…
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It's Hard for Me to Say I'm Sorry

My friend Ricki asked me this the other day; “How do you say I’m sorry when you don’t feel like it?  You know, you’ve done something that's upset a co-worker, it’s not a big deal, and you’re told or know you should apologize…

How to Keep Your Expectations Reasonable

I got an email from a speaker friend the other day asking; "How do speakers know when they've made a meaningful impact?  I feel like my only measurement for success would be a standing ovation, people weeping at my content or maybe a parade...these…
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How Do You Know Where to Start?

When I decided to blog, my goal was to write one original blog post each week that revolved around the three passions of my business, public speaking, storytelling, and presence. So far, I'm on track to accomplish that goal. My plan in…
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You're Moving to the Bottom of My List

I gotta tell you about a conversation I had last week. Bob (not his real name) works for a company whose goal is to be exceptional with client communications. (I bet your organization has goals similar to this too). We were in a group,…
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Are You Waiting for the Other Shoe to Drop?

"I'm just waiting for the other shoe to drop." I got to thinking about this phrase over the weekend. It used to make a lot of sense to me.  I mean, things don't always work out, right? We make mistakes, bad things happen, and stuff doesn't…