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Are You Overthinking Giving Feedback? One question to ask yourself when you're debating whether or not you should "say something?"

I needed to give some feedback to a good friend and colleague. She was frustrated about the way a few collaborative projects had turned out.  She's an incredible person, consistently supporting others.  More often than not, though,  she's…
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Your Details Are Wasting Dollars. How to avoid getting yourself and your listeners lost when you talk.

“I want to make sure I hit every detail, you know, so they know that I know what I’m talking about." “I like to know all the details, so I want them to know all the details.” “But what if I miss something?” Sound familiar? Is…
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What Snoop Dogg Can Teach You About Storytelling

My friend Darcy put this little gem in our annual white elephant gift exchange. I laughed so hard when I opened it...so hard. Then I tried to hide it with my hands until the game was over. Unfortunately, Joe had eyes for it. When he…
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Wealth is the Word for 2019. W​ha​t I'm Choosing to Focus on in My Life and Business in the New Year and Why you​ Should too.

Ok, maybe it's not the word of 2019; I don't wield that much influence (yet), but it's definitely my word for 2019. If you haven't heard about choosing a word for the year, let me explain how this works. The idea is to pick a single word…
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You're Moving to the Bottom of My List

I gotta tell you about a conversation I had last week. Bob (not his real name) works for a company whose goal is to be exceptional with client communications. (I bet your organization has goals similar to this too). We were in a group,…
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What Will You Do?

"I didn't really learn anything...new." (ugh) I was wrapping up a session, going around the room and asking folks what they'd learned from our time together.  I care, a lot, about making sure the people I coach get something that's meaningful…
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Are You Direct or Indirect?

"It cost us $8,000," Ben said. He was talking about a situation where he " was just talking through things out loud" and "the next thing you know, things got done."  (The thing that got done was unapproved rental of a very expensive…
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A Tale of Two Events

Let me tell you about two events I was fortunate enough to attend over the past few months. Let's call them Event A and Event B. They had the same mission; to gain support from the business community to develop leaders for the greater good…
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Eleven Rules for Confident Communication

  I have two daughters, Carmen and Kayla, and a son, Phillip.  I want the world for them.  I'm constantly thinking about how my behavior shapes their behavior and what lessons I can teach that will have a lasting impact on their lives. One…